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Caffeinated CX is a website that offers an AI-powered customer support solution to enhance efficiency and reduce costs. Their autofill AI is trained based on your support history, allowing it to provide accurate responses to customer inquiries. The website integrates with popular support software such as Zendesk and Intercom, making it easy to implement and supercharge your customer success team. Caffeinated CX continuously learns and improves based on your knowledge center, support rules, and tickets, ensuring that it stays up to date with your specific needs. It can also intelligently tag conversations based on customer issues and sentiment, eliminating the need for manual data manipulation.

One of the unique features of Caffeinated CX is its commerce integration, which allows you to connect your commerce stack (such as Shopify) to handle support functions with just one click. The AI also suggests the most relevant macro based on the customer's question, eliminating the need to memorize macros. Caffeinated CX provides clear insights into resolution times and average first response times, allowing you to track and analyze your support team's performance. Additionally, the AI can work across languages, making it suitable for businesses operating in multiple regions.

Implementing Caffeinated CX is quick and easy, taking only 57 seconds to set up. The website offers multichannel capabilities, allowing the AI to work across various channels such as email, chat, and SMS. Caffeinated CX is priced based on usage, with no annual contracts or price per user, providing flexibility for businesses of all sizes. The website guarantees faster full resolution times, and if you're not satisfied with the results, they offer a money-back guarantee. With over 500 leading companies already using their AI, Caffeinated CX is a reliable and efficient solution for improving customer support efficiency.