This website offers AI-powered tools designed to revolutionize the way businesses collect and analyze user feedback. The platform enables businesses to discover patterns and trends in customer feedback, unlocking untapped potential within their operations. The service offers a 7-day free trial with no credit card required, and the integration process is as simple as copying and pasting a line of HTML into the user's site.
The platform provides a comprehensive and centralized understanding of customer sentiments and issues. This streamlines the analysis and response processes, leading to better efficiency and more effective decision-making. The platform's Sentiment Analysis feature offers valuable insights into customer opinions and emotions, potentially uncovering unexpected trends or opportunities.
The website also offers a Keyword trends feature that helps businesses stay up-to-date with evolving customer preferences, concerns, and interests. This enables proactive addressing of emerging issues and tailoring of products or services to meet changing demands. The AI Suggestions feature provides automated and data-driven recommendations for addressing customer concerns or implementing improvements.
The platform offers three pricing tiers: Starter, Pro, and Enterprise. The Starter package is designed for smaller teams and costs $29 per month, while the Pro package is for growing or established teams and costs $49 per month. The Enterprise package is customizable and pricing is available upon request. Each package offers a range of features, including sentiment analysis reports, keyword trends reports, and the ability to track improvement tasks. The Pro and Enterprise packages also offer AI suggestions, customizable feedback questions and locations, and the removal of ThumbsUp branding.